Coverage Overview
Every Digital Projection projector and Radiance LED display is backed by a manufacturer warranty covering defects in materials and workmanship under normal use. Coverage duration, on-site service and lamp/laser light source terms vary by product family and region.
Standard inclusions across the range:
- Parts and labour for manufacturing defects
- Light source coverage (lamp or laser, terms vary by model)
- Authorised service centre or on-site options where available
The table below summarises standard warranty and DOA (dead-on-arrival) terms by product family. For the exact warranty period of your specific model, please refer to the product datasheet or contact your regional office.
| Product | Warranty | Terms | DOA Terms |
|---|---|---|---|
| E-Vision Family | |||
| E-Vision 16000i WU E-Vision 10000i WU E-Vision 8000i WU E-Vision Laser 15000 WU E-Vision Laser 13000 WU E-Vision Laser 11000 4K-UHD E-Vision Laser 10K E-Vision Laser 4K-UHD E-Vision 9100 | 5 years / 20,000 hours from date of invoice | Return to base repair | 1 month from date of invoice / 10 hours run time. Advanced replacement unit provided |
| E-Vision 7010 E-Vision 6110 | 3 years / 10,000 hours from date of invoice | Return to base repair | 1 month from date of invoice / 10 hours run time. |
| M-Vision Family | |||
| M-Vision 27000 WU M-Vision 24000 WU M-Vision Laser 21000 WU M-Vision Laser 18K | 5 years / 20,000 hours from date of invoice | Return to base repair | 1 month from date of invoice / 10 hours run time. Advanced replacement unit provided |
| Titan Family | |||
| TITAN Laser 37000 WUXGA TITAN Laser 33000 4K-UHD TITAN Laser 47000 WUXGA TITAN Laser 41000 4K-UHD | 5 years / 20,000 hours from date of invoice | Return to base repair | 1 month from date of invoice / 10 hours run time. Advanced replacement unit provided |
| Satellite MLS | |||
| Satellite Projection Heads Satellite Control Module | 3 years from date of invoice | Return to base repair | 1 month from date of invoice / 10 hours run time. Advanced replacement unit provided |
| Satellite Modular Light Source | 3 years / 20,000 hours from date of invoice | Return to base repair | 1 month from date of invoice / 10 hours run time. Advanced replacement unit provided |
| Satellite Link Cable | 1 year from date of invoice | Return to base repair | 1 month from date of invoice / 10 hours run time. Advanced replacement unit provided |